Corning Glass Works: The Z-Glass Project

Case Analysis

That choices facing the leader of a manufacturing staff project team assigned to a facility, where yields have deteriorated significantly. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix it. Offers the possibility of income and productivity, as well as the organizational and personal challenges in the line-staff interaction to analyze.

That choices facing the leader of a manufacturing staff project team assigned to a facility, where yields have deteriorated significantly. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix it. Offers the possibility of income and productivity, as well as the organizational and personal challenges in the line-staff interaction to analyze.
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from
Kim B. Clark
Source: Harvard Business School
17 pages.
Release date: 01 April, 1981. Prod #: 681 091 PDF-ENG
Corning Glass Works: The Z-Glass Project HBR case solution