After the analysis of next-generation ATMs that the 7-Eleven chain of convenience stores has been installed in its stores, expects a consulting firm specializing in payment systems major changes in the payments in the medium and longer term. How would the banks react to further engage in their business, already under pressure from traditional competitors and new players backed up by the latest technologies?

After the analysis of next-generation ATMs that the 7-Eleven chain of convenience stores has been installed in its stores, expects a consulting firm specializing in payment systems major changes in the payments in the medium and longer term. How would the banks react to further engage in their business, already under pressure from traditional competitors and new players backed up by the latest technologies?
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from
Javier Santoma,
Carmen Marce
Source: IESE
12 pages.
Publication Date: Sep 26, 2003. Prod #: IES105-PDF-ENG
7-Eleven HBR case solution