How do you tell one of your direct reports that she stinks? This case examines the dynamics behind giving and receiving feedback and having difficult conversations. It was designed to illustrate the negative effects that may lead to reduce the risk of adverse effects after a difficult conversation and ways. The case also touches on relationships in the workplace and the correlation they have the bottom line. In one case, students have to decide whether a worker is confronted about their h … Read more »

How do you tell one of your direct reports that she stinks? This case examines the dynamics behind giving and receiving feedback and having difficult conversations. It was designed to illustrate the negative effects that may lead to reduce the risk of adverse effects after a difficult conversation and ways. The case also touches on relationships in the workplace and the correlation they have the bottom line. In one case, students have to decide whether to confront an employee about their hygiene problems. The case B has a role-play situation lead to practice a difficult conversation. We learn in the C case that the discussion went terribly wrong, and in the case of e-readers are provided an epilogue.
This is a Darden case study.
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from
James G. Clawson
Elizabeth Ryan,
Gerry Yemen
Source: Darden School of Business
2 pages.
Release Date: 24, January 2007. Prod #: UV0749-PDF-ENG
Advanced Laser Clinics (B) HBR case solution

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