Describes the organization and its personnel policy; shows the steps to transfer the management of the Centre and consolidate the culture of the company in an environment of people of 32 different nationalities taken together, and records the opinions of several managers, supervisors, and employees the advantages and disadvantages of diversity.

Describes the organization and its personnel policy; shows the steps to transfer the management of the Centre and consolidate the culture of the company in an environment of people of 32 different nationalities taken together, and records the opinions of several managers, supervisors, and employees the advantages and disadvantages of diversity.
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Jose Maria Rodriguez
Source: IESE
22 pages.
Release Date: 29 May 2003. Prod #: IES186-PDF-ENG
Agilent Technologies’ Shared Services Centre in Barcelona HBR case solution