Describes the negotiations between the City of Denver officials, airlines, consulting firms and BAE for the construction of a backup baggage system so that the Denver International Airport (DIA) to open. Finally, when DIA opened in February 1995, 16 months behind schedule, it has three separate baggage handling systems instead of a single state-of-the-art, integrated baggage handling system.

Describes the negotiations between the City of Denver officials, airlines, consulting firms and BAE for the construction of a backup baggage system so that the Denver International Airport (DIA) to open. Finally, when DIA opened in February 1995, 16 months behind schedule, it has three separate baggage handling systems instead of a single state-of-the-art, integrated baggage handling system.
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from
Lynda M. Applegate
Ramiro Montealegre,
Carin-Isabel Knoop
Source: Harvard Business School
3 pages.
Release Date: 21 May 1996. Prod #: 396 312 PDF-ENG
BAE Automated Systems (B): Implementing the Denver International Airport Baggage-Handling System HBR case solution

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