In July 1995, JC Penney announced the award to United Parcel Service (UPS) from a billion-dollar, five-year contract for delivery services. This was the largest ever awarded distribution contract and a dramatic concentration of business Penney represented with a carrier. Invites students to assess the financial performance of Federal Express and UPS. The two companies have competed intensely for dominance of the overnight express package industry. Requires no numerical computations of the students … Read more »

In July 1995, JC Penney announced the award to United Parcel Service (UPS) from a billion-dollar, five-year contract for delivery services. This was the largest ever awarded distribution contract and a dramatic concentration of business Penney represented with a carrier. Invites students to assess the financial performance of Federal Express and UPS. The two companies have competed intensely for dominance of the overnight express package industry. Requires no numerical computations of the students but also their duties interpretation of results and reflection on the results of the impact
.
This is a Darden case study.
«Hide

from
Robert F. Bruner,
Derick Bulkley
Source: Darden School of Business
21 pages.
Release date: 06 October 1995. Prod #: UV0004-PDF-ENG
Battle for Value: Federal Express Corporation vs. United Parcel Service of America, Inc. (Abridged) (v. 2.5) HBR case solution