Bill Kenerson, the owner and operator of a retail bow-tie companies are faced with two choices. The first is whether to bring the production of flies in the house. The second concerns his phone-order-entry system. The case invites students to calculate the capacity of the production facilities and the corresponding establishment plan for telephone operators.

Bill Kenerson, the owner and operator of a retail bow-tie companies are faced with two choices. The first is whether to bring the production of flies in the house. The second concerns his phone-order-entry system. The case invites students to calculate the capacity of the production facilities and the corresponding establishment plan for telephone operators.
This is a Darden case study.
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from
Elliott N. White,
Stephen Shepherd
Source: Darden School of Business
12 pages.
Release Date: 04 December, 1996. Prod #: UV0337-PDF-ENG
Beau Ties Ltd. Vermont HBR case solution

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