While struggling Circuit City, Best Buy has overtaken it to become the leading consumer electronics retailer in the United States. What has driven the success? How is it sustainable?

While struggling Circuit City, Best Buy has overtaken it to become the leading consumer electronics retailer in the United States. What has driven the success? How can it be sustainable?
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from
John R. Wells,
Travis Haglock
Source: Harvard Business School
33 pages.
Publication Date: Aug 10,, 2005. Prod #: 706 417 PDF-ENG
Best Buy Co., Inc.: Competing on the Edge HBR case solution