What impact might the problems of information technology in health care in the United States? It seemed that it have a quick impact on improving transaction processing (reducing costs), improving the accuracy of diagnosis and treatment (improving quality), and improving the availability of care in some cases. But what had to happen for IT play a greater role in health care today and in the future? What forces had come to take what structural and cultural chan … Read more »

What impact might the problems of information technology in health care in the United States? It seemed that it have a quick impact on improving transaction processing (reducing costs), improving the accuracy of diagnosis and treatment (improving quality), and improving the availability of care in some cases. But what had to happen for IT play a greater role in health care today and in the future? What forces had to come bear, what structural and cultural changes that were for this? Were there examples of successful implementation of IT systems in healthcare today? If so, what were the implications of their investments?
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from
Robert A. Burgelman,
Robert Pearl
Philip Meza
Source: Stanford Graduate School of Business
23 pages.
Publication Date: Oct 24, 2004. Prod #: SM136-PDF-ENG
Better medicine through Information Technology HBR case solution

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