The Managing Director of Neonatal Services Program British Columbia (BCNSP) will think about their last meeting with the officials of the British Columbia Ministry of Health Services (MHS). According to a report indicating that in 2007 to 2008, the province had 98 mothers and newborns in the United States sent after treatment, the province was considering further neonatal intensive care unit (ICU) capacity. The political pressure was hidden by one of Canada’s national newspapers attachment … Read more »

The Managing Director of Neonatal Services Program British Columbia (BCNSP) will think about their last meeting with the officials of the British Columbia Ministry of Health Services (MHS). According to a report indicating that in 2007 to 2008, the province had 98 mothers and newborns in the United States sent after treatment, the province was considering further neonatal intensive care unit (ICU) capacity. Political pressure has been mounting for a national Canadian newspapers covered the issue in a cover story. The MHS asked the Managing Director propose to bed assignments and other improvements to address the situation. This case is useful in a management science course of services. Students can be asked to describe a model to address the situation, and the student with familiarity with a graphical simulation could be asked to build a model.
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from
Gregory S. Zaric,
Derrick Fournier
Source: Ivey Publishing
8 pages.
Release Date: 02 September 2010. Prod #: 910E16-PDF-ENG
British Columbia Bed NICU allocation HBR case solution

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