Describes the operational challenges of the Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities for minorities in the urban markets. After the merger of two companies, cable laying in the Boston area, forecast management of the combined entity (CDS) strong growth for its services. Accordingly, they build the workforce and support infrastructure. But the company begins to lose money in light … Read more »

Describes the operational challenges of the Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities for minorities in the urban markets. After the merger of two companies, cable laying in the Boston area, forecast management of the combined entity (CDS) strong growth for its services. Accordingly, they build the workforce and support infrastructure. But the company begins to lose money in light of volatile customer demand and high labor costs. The latter is exacerbated by deteriorating and unresolved questions union. Examine the decisions of the CEO is to increase revenue and reduce labor costs. The decision is complicated by outstanding issues with the previous owner who has remained employed by the new company.
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from
Paul W. Marshall,
Todd Thedinga
Source: Harvard Business School
29 pages.
Publication Date: Feb 19, 2003. Prod #: 803132-PDF-ENG
Cable Data Systems HBR case solution

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