In this second of three case series, prepares Charley’s Family Steak House No. 2 manager Alex Pearson, with the restaurant the owner to Pearson 2008, the performance against the 2008 operating system plan to meet both the judge developed in December 2007. When he checked the numbers, he wonders, “How did the actual sales compare to projected sales?” and “How well costs and expenses have been controlled?”

In this second of three case series, prepares Charley’s Family Steak House No. 2 manager Alex Pearson, with the restaurant the owner to Pearson 2008, the performance against the 2008 operating system plan to meet both the judge developed in December 2007. When he checked the numbers, he wonders, “How did the actual sales compare to projected sales?” and “How well the costs and expenses were controlled?”
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from
E. Richard Brownlee II
Source: Darden School of Business
7 pages.
Publication Date: Oct 21, 2004. Prod #: UV1749-PDF-ENG
Charleys Family Steakhouse (B) HBR case solution