Comments by the protagonists case, Uma Kotagal, James Anderson, Lee Carter, and Maria Britto. They discuss the major events that led them Cincinnati Children’s Hospital Medical Center (CCHMC) to start improvement journey, the challenges faced along the way, and the update to the CF program and hospital leadership succession.

Comments by the protagonists case, Uma Kotagal, James Anderson, Lee Carter, and Maria Britto. They discuss the major events that led them Cincinnati Children’s Hospital Medical Center (CCHMC) to start improvement journey, the challenges faced along the way, and the update to the CF program and hospital leadership succession.
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Anita Tucker,
Amy C. Edmondson
Source: Video Supplement
10 minutes.
Release Date: 21 February 2013. Prod #: 613710 VID ENG
Cincinnati Children’s Hospital Medical Center, 2012 Supplement Video HBR case solution