In 2003, in the midst of turmoil and company-specific business challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse. Over a period of six years, implemented and refined Natella a new method for the valuation of equity research analysts, both individually and as a collective entity. Natella the system as a “scorecard” was known also as the basis for compensation is used, the recruitment and promotion of analysts. Over time, the scorecard has been refined to improve their Credit Suisse … Read more »

In 2003, in the midst of turmoil and company-specific business challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse. Over a period of six years, implemented and refined Natella a new method for the valuation of equity research analysts, both individually and as a collective entity. Natella the system as a “scorecard” was known also as the basis for compensation is used, the recruitment and promotion of analysts. Over time, the scorecard has been refined to improve their customer service, Credit Suisse efforts in a way that maximizes profitability for the company.
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from
Boris Groysberg,
Paul M. Healy,
Sarah L. Abbott
Source: Harvard Business School
16 pages.
Publication Date: Jan 26, 2010. Prod #: 410073-PDF-ENG
Credit Suisse Group: Managing Equity Research as a Business HBR case solution