An executive at the Toronto office of the accounting firm Davis, Ellis & Thurn (DE & T) reflected on last year’s Upper Canada Bank (UCB) Audit and wondered how he could plan for the coming examination, 2012. The senior manager was responsible for oversight of the audit of the retail segment UCB (UCBR). In particular, he was concerned about the test-of-control of the UCBR examination, as the team had faced some challenges this past summer. For years, UCB had been a customer of DE & T, but it was only i … Read more »

An executive at the Toronto office of the accounting firm Davis, Ellis & Thurn (DE & T) reflected on last year’s Upper Canada Bank (UCB) Audit and wondered how he could plan for the coming examination, 2012. The senior manager was responsible for oversight of the audit of the retail segment UCB (UCBR). In particular, he was concerned about the test-of-control of the UCBR examination, as the team had faced some challenges this past summer. For years had UCB was a customer of DE & T, but it was only in 2011 that the company had at the bid and received the test-of-control section, which was completed by internal auditors UCB earlier on behalf of DE & T. Now, what in the previous year commitment, asked the senior manager, what changes he would make in terms of budget, personnel, and training and customer relationship to ensure that the customer was satisfied and left the UCBR audit profitable.

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from
John S. Haywood-Farmer
Megan McNevitts,
Meg Vito
Source: Ivey Publishing
14 pages.
Release Date: 17 August 2012. Prod #: W12150-PDF-ENG
Davis, Thurn & Ellis LLP HBR case solution