Mounting financial losses and increasing public scrutiny, many challenges for the board of directors of a large non-profit health insurance. This case series presents chronologically the growing problems of the company.

Mounting financial losses and increasing public scrutiny, many challenges for the board of directors of a large non-profit health insurance. This case series presents chronologically the growing problems of the company.
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from
Regina E. Herzlinger,
Ramona K. Kamp Hilgen
Source: Harvard Business School
16 pages.
Release Date: 10 April 1995. Prod #: 195216-HCB-ENG
Empire Blue Cross and Blue Shield (A) HBR case solution