This case concerns Eskom’s commitment to employment in rural areas electrification work through the training of local residents projects. But the company discovered that its employees, for a small fee, often helping customers, illegal connections to power lines, making payment for services. In some communities is as much as 80% of the electricity obtained illegally. How is Eskom deal with this problem?

This case concerns Eskom’s commitment to employment in rural areas electrification work through the training of local residents projects. But the company discovered that its employees, for a small fee, often helping customers, illegal connections to power lines, making payment for services. In some communities is as much as 80% of the electricity obtained illegally. How is Eskom deal with this problem?
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from
Patricia H Werhane,
Michael E. Gorman,
Brian Cunningham
Source: Darden School of Business
2 pages.
Release date: 07 April, 1999. Prod #: UV1877-PDF-ENG
Eskom and the South African electrification program D HBR case solution

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