Set in 2000, the case offers a comprehensive analysis of transportation logistics and FedEx internal integrated logistics applications. FedEx shows the shift from “physical” to “information and value-added services” in an e-commerce environment. An excellent scenario to discuss whether the company should focus on core competencies or seek vertical and forward integration to integrated services. Also deals with issues that companies face when they want to turn of … Read more »

Set in 2000, the case offers a comprehensive analysis of transportation logistics and FedEx internal integrated logistics applications. FedEx shows the shift from “physical” to “information and value-added services” in an e-commerce environment. An excellent scenario to discuss whether the company should focus on core competencies or seek vertical and forward integration to integrated services. Also deals with issues that companies face when they transform from a conventional to a desire e-business model.
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from
Ali F. Farhoomand,
Pauline Ng
Source: University of Hong Kong
21 pages.
Release Date: 1 January 2000. Prod #: HKU098-PDF-ENG
FedEx Corp: Structural change by e-business solution HBR case