This technical note describes the key skills needed to give and receive feedback effectively. It is best suited to support the practice manager dealing with feedback. These solutions minimize defensiveness and increase the likelihood that feedback, whether positive or negative, will be applied.

This technical note describes the key skills needed to give and receive feedback effectively. It is best suited to support the practice manager dealing with feedback. These solutions minimize defensiveness and increase the likelihood that feedback, whether positive or negative, will be applied.
This is a Darden case study.
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Martin N. Davidson
Source: Darden School of Business
3 pages.
Publication Date: Aug 28, 2001. Prod #: UV0417-PDF-ENG
Feedback HBR case solution

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