Presents the human resource challenges with First Chicago Corp. ‘s strategy in the corporate banking market connected. They want to maintain strong “relationships” with customers, but also the development of strong investment banking functions. They address three issues: recruiting and retaining investment bankers, motivating “Relationship Manager (RM)” (the professional success can be seen in relation to the departure of customer contact and to senior hierarchy), and get the investment bankers and RM t … Read more »

Presents the human resource challenges with First Chicago Corp. ‘s strategy in the corporate banking market connected. They want to maintain strong “relationships” with customers, but also the development of strong investment banking functions. They address three issues: recruiting and retaining investment bankers, motivating “Relationship Manager (RM)” (the professional success can be seen in relation to the departure of customer contact and to senior hierarchy), and get the investment bankers and RM is to work together.
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from
Raymond A. Friedman
Source: Harvard Business School
14 pages.
Publication Date: Nov 27, 1990. Prod #: 491058-PDF-ENG
First Chicago Corp.: Global Corporate Bank (A) HBR case solution