First Community Bank, a bank-in-a-bank at the Bank of Boston, was established to serve as a unique venture to urban communities in 1990. By 1995, it has reached profitability, but must manage to serve as a change agent and role model relationships with the mainstream at the Bank of Boston, and the challenge of re-examining their mission and structure.

First Community Bank, a bank-in-a-bank at the Bank of Boston, was established to serve as a unique venture to urban communities in 1990. By 1995, it has reached profitability, but must manage to serve as a change agent and role model relationships with the mainstream at the Bank of Boston, and the challenge of re-examining their mission and structure.
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from
Rosabeth Moss Kanter
Source: Harvard Business School
16 pages.
Publication Date: Jan 18, 1996. Prod #: 396202-PDF-ENG
First Community Bank (A) HBR case solution

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