The case explains the ordeal of the newly appointed Head of Planning and Reporting at Connectco, an outbound call center in Ontario, Canada, the suspected wrong-doing early at work. After his fears were confirmed, he was very uncomfortable with the situation he found himself in. However, he had to make a choice about how he would react. Also in this case represents, among other things, as young professionals in the situation to create the moral distress when they are aware unet … Read more »

The case explains the ordeal of the newly appointed Head of Planning and Reporting at Connectco, an outbound call center in Ontario, Canada, the suspected wrong-doing early at work. After his fears were confirmed, he was very uncomfortable with the situation he found himself in. However, he had to make a choice about how he would react. Also in this case represents, among other things, as young professionals in the situation to create the moral distress when they are aware of unethical behavior but taking action to feel restricted to correct it.
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from
Gerard Seijts,
Ivy Kyei-Poku
Source: Ivey Publishing
15 pages.
Release Date: 22 February 2008. Prod #: 908C07-PDF-ENG
Fuzzy Math HBR case solution

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