In 2003, the Hong Kong government opened the market for e-commerce services. It was granted a license, the second of two to design to GO-business to implement, operate and maintain the front-end system of Government Electronic Trading Services (Gets). The first license had disappeared six years Tradelink, which had a monopoly on the market. IS was a system that enabled traders to submit and apply electronically for trade documents. As a latecomer in the market for a mandatory go … Read more »

In 2003, the Hong Kong government opened the market for e-commerce services. It was granted a license, the second of two to design to GO-business to implement, operate and maintain the front-end system of Government Electronic Trading Services (Gets). The first license had disappeared six years Tradelink, which had a monopoly on the market. IS was a system that enabled traders to submit and apply electronically for trade documents. Was a latecomer in the market for a mandatory state service, monopolized, faced formidable barriers GO-business in competition with Tradelink. How could GO-business position itself and what it could do to compete with Tradelink and gained market share?
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Benjamin Yen,
Grace Loo
Source: University of Hong Kong
11 pages.
Release Date: 11 March 2008. Prod #: HKU743-PDF-ENG
Go-Business: Competition in the newly liberalized Government Electronic Trading Service Market Hong Kong HBR case solution

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