Granite Rock is a very well run and always has market share in a commodity business dominated by multinational giants, won despite a 6% surcharge. The case contains a brief history of granitic rocks from its founding in 1895 until 1992 the year the company the Malcolm Baldrige National Quality Award received. Gives an opportunity to an ideologically motivated company that has its values ​​set to observe work for the company. Explains the inner workings of Granite Ro … Read more »

Granite Rock is a very well run and always has market share in a commodity business dominated by multinational giants, won despite a 6% surcharge. The case contains a brief history of granitic rocks from its founding in 1895 until 1992 the year the company the Malcolm Baldrige National Quality Award received. Gives an opportunity to an ideologically motivated company that has its values ​​set to observe work for the company. Explains the inner workings of granite rock that is rich to drive mechanisms and practices that continuously improve the organization of the critical aspects of its business. The entire organization and management are driven by a passion for the process of continuous improvement. Demonstrates how processes and mechanisms can be institutionalized so that a company can become an exciting and vibrant “ticking clock.”
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from
James C. Collins,
Dave Witherow
Source: Stanford Graduate School of Business
29 pages.
Release Date: 1 January 1992. Prod #: SB132-PDF-ENG
Granite Rock Co. HBR case solution