This case study is one of a series of reports prepared by HBR to help individuals develop trading strategies. The first of these reports was “Case Study Help: Conflict on a Trading Floor” and discussed how to deal with day-to-day challenges. This case study discusses three more common examples of conflict and solutions. It begins with this tip:
“When conflicts arise on a trading floor, the best approach is to resolve the issue as soon as possible. Don’t prolong the situation. With the high-stress nature of trading, you can lose more if you hold off than if you act quickly.
“If you want to avoid conflict on a trading floor, take care to know the dynamics of the trading environment and what is happening around you. Be aware of your own feelings and emotions and understand them. If you cannot manage your emotions well, find a partner or a mentor who can.” “Avoid using each of the following tips if you have difficulties managing your own emotions.”
When conflicts arise on a trading floor, it is important to understand how they arise and what you can do to overcome them. Most all successful traders have developed successful trading strategies. When a trading strategy does not generate a substantial profit for the trader, it is usually due to lack of time and lack of communication. Communication is critical when using trading strategies, as most effective strategies are developed by addressing trade related issues. If the trader is unaware of the market dynamics or lacks a good understanding of how to communicate effectively, a trading strategy will be seriously flawed.
In this HBR Case Study Solution, the author explains how to develop successful strategies without communication and details how to deal with conflicts arising from time constraints. It includes this important piece of advice:
“Communication is crucial in situations where we are required to deal with conflict on a trading floor. We want to make sure that we are able to clearly communicate what we are trying to accomplish to others and to the traders that we are working with.
“Before going into a trading floor and attempting to work with another trader, we want to make sure that we are clear about our expectations and objectives. In addition, we want to make sure that we are speaking and communicating clearly with the trader.”
When conflicts arise on a trading floor, it is important to address them immediately. In addition, it is important to understand how the markets operate and the dynamics that can influence a successful trading strategy. To prepare for trading activities, we often need to ask ourselves questions like:
“What is my goal and are there any limitations on the various trading techniques that I am going to use?” “What trade-related issues are presenting themselves that I need to resolve? What have I done that can be seen as ‘creating’ the trade-related issues?”
This HBR Case Study Solution presents a brief and concise definition of conflict, which includes: the opposite of cooperation, conflict leads to action; give and take, the trader must give up something to receive something. It also describes four problems that can cause conflict and the recommended steps to resolve them.
This HBR Case Study Solution provides a simple description of what conflicts are and how they affect a trader. It also describes four situations where a trader might encounter a conflict, and provides a step-by-step process to resolve them. This is a unique case study resource that describe three of the four areas where a trader might encounter a conflict, and is an excellent place to start if you are just starting out in the world of trading.