Ted Evans is the manager at a building materials factory in Richmond, Virginia. Over the years, Evans has had experience in dealing with morals, training and development, materials management, and quality control. Helen Gates, a 27-year company veteran, has come to see Evans with charges of both sexes and racial discrimination. She believes she was denied promotions because of an institutionalized system of discrimination. Gates is the only woman of color on the fourth line of the C-shift. You … Read more »

Ted Evans is the manager at a building materials factory in Richmond, Virginia. Over the years, Evans has had experience in dealing with morals, training and development, materials management, and quality control. Helen Gates, a 27-year company veteran, has come to see Evans with charges of both sexes and racial discrimination. She believes she was denied promotions because of an institutionalized system of discrimination. Gates is the only woman of color on the fourth line of the C-shift. She had already addressed several times with concerns about various problems easy to solve management. This case challenges students to the problems of both sides of the fence to look. Gates was once irreverent friendly with one of the people who they accused. Evans has to weigh the problems. The case provides students the opportunity to see why people are the way they behave and to approach what happens in relationships and interactions with a clearer understanding.
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Gerry Yemen
Martin N. Davidson
Source: Darden School of Business
9 sides.
Release Date: 28, March 2002. Prod #: UV3190-PDF-ENG
Helen goals HBR case solution