iBakery is the name of two social enterprises (“SE”), a bakery and a café established by Tung Wah Group of Hospitals (TWGHs) of Hong Kong with a social mission to train and employ people with disabilities through the production and retail sale of baked goods and the operation of a café. The SE came from a bakery workshop that trained people with disabilities. In embodiments of the SE more business elements have been introduced to try to meet both social and economic goals. iBakery is … Read more »

iBakery is the name of two social enterprises (“SE”), a bakery and a café established by Tung Wah Group of Hospitals (TWGHs) of Hong Kong with a social mission to train and employ people with disabilities through the production and retail sale of baked goods and the operation of a café. The SE came from a bakery workshop that trained people with disabilities. In embodiments of the SE more business elements have been introduced to try to meet both social and economic goals. iBakery is unique among the SE by Hong Kong non-governmental organizations that operated a group of experts to form the so-called “iBakery Angels”, an Advisory Board (“NGOs”). With TWGHs as their strong assurance that iBakery SE aims to meet the double line. The SES performance in meeting the economic goal is far from satisfactory, since it is currently loss-making operations, but they achieve good performance in meeting the social task, when measured in terms of the Social Impact Assessment Tool. This case sheds light on the activities of the SE as they try to hit on economic and social objectives on a balance, and how performance measurement can be carried out by social enterprises. It also allows students to check what the SE should do to achieve sustainability in the future.
«Hide

from
Sammy Fung,
Floerence Chan,
W.H. Lo
Source: University of Hong Kong
22 pages.
Release Date: 13 December 2012. Prod #: HKU995-PDF-ENG
iBakery: How a Hong Kong NGO social enterprise ventures in HBR case solution

[related_post themes="flat"]