When IBM moved from a traditional field-based multinational organization to what it is a globally integrated company, it established its headquarters for “Growth Markets” in Shanghai and “Established Markets” in New York. This positions its China Development Lab (CDL) in Shanghai as an important platform for serving growing markets such as the BRIC countries and other rapidly developing regions. Although still very young, CDL, Shanghai had become one of the largest laboratories of IBM. The case … Read more »

When IBM moved from a traditional field-based multinational organization to what it is a globally integrated company, it established its headquarters for “Growth Markets” in Shanghai and “Established Markets” in New York. This positions its China Development Lab (CDL) in Shanghai as an important platform for serving growing markets such as the BRIC countries and other rapidly developing regions. Although still very young, CDL, Shanghai had become one of the largest laboratories of IBM. The case examines IBM’s early mover founding his company’s research laboratory and CDL, and through the examination of three vignettes product development is concerned with the systematic approach to the development of laboratory personnel and skills.
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from
Willy Shih,
Came Bliznashki,
Fan Zhao
Source: Harvard Business School
19 pages.
Release Date: 23 June 2011. Prod #: 611055-PDF-ENG
IBM China Development Lab Shanghai: Capability by Design HBR case solution