Innovation researchers and software experts have long advocated incremental approaches to the implementation of the technology. The authors offer a strategy to guide the implementation of advanced software technologies to the principle of results-driven incrementalism (RDI), or self-contained implementation sequences – each of which achieves a specific business outcome. The authors present an explicit process model, and describe their experiences with the RDI strategy with a major manufacturer of offi … Read more »

Innovation researchers and software experts have long advocated incremental approaches to the implementation of the technology. The authors offer a strategy to guide the implementation of advanced software technologies to the principle of results-driven incrementalism (RDI), or self-contained implementation sequences – each of which achieves a specific business outcome. The authors present an explicit process model, and describe their experiences with the RDI strategy with a major manufacturer of office furniture systems. The RDI approach benefits companies by promoting organizational learning across multiple, short-horizon targets, maintaining focus on implementation and dynamics by recurrent visible results and negates the overall tendency to over engineer technology solutions. The three critical success factors of the RDI approach are divisible technology, methodology and technology fit and technology and organization fit. The determination of the most effective method of providing a specific software technology requires an ongoing R & D.
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Robert G. Fichman,
Scott A. Moses
Source: MIT Sloan Management Review
16 pages.
Release date: 01 December, 1999. Prod #: SMR041-PDF-ENG
Incremental process for software implementation HBR case solution