Mayor Stephen Goldsmith of Indianapolis is competing with urban services and implementation of new working practices tenders and Department of Transportation in the offer. Exhibits show how working methods changed and work control procedures control work and costs.

Mayor Stephen Goldsmith of Indianapolis is competing with urban services and implementation of new working practices tenders and Department of Transportation in the offer. Exhibits show how working methods changed and work control procedures control work and costs.
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from
William J. Bruns Jr.,
Roger Atherton
Source: Harvard Business School
19 pages.
Release Date: 14 February 1996. Prod #: 196099-PDF-ENG
Indianapolis: Implementing Competition in City Services HBR case solution