Describes Infosys Technologies’ approach to the company’s growth through the expansion of service offerings, the value chain moves offer to high-end consulting, enhance brand value and recognition as a global company, increase revenue through repeat business from the client base, and entering customer relationships identified earlier in the life cycle by defining problems and solutions before implementation considers whether Infosys Technologies – by creating a … Read more »
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Describes Infosys Technologies’ approach to the company’s growth through the expansion of service offerings, the value chain moves offer to high-end consulting, enhance brand value and recognition as a global company, increase revenue through repeat business from the client base, and entering customer relationships identified earlier in the life cycle by defining problems and solutions before implementation considers whether Infosys Technologies – through the creation of a wholly-owned U.S. subsidiary, Infosys Consulting – has disruptive change in the IT consulting industry. by leveraging its expertise in global delivery to a new model, create shortens the life cycle of business consulting created to implementation, the cost of a typical client reduced commitment and delivering tangible benefits to customers. The case is set in the spring of 2006. A Overview of the Information Technology (IT) landscape is made for this period of time. profiles at the leading onshore (U.S.) and offshore (Indian) competitors and describes their different concepts for the global delivery of IT consulting industry.
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from
Robert A. Burgelman,
Aneesha Capur
Source: Stanford Graduate School of Business
29 pages.
Release Date: 16 May 2006. Prod #: SM151-PDF-ENG
Infosys Consulting in 2006: Leading the Next Generation of Business and Information Technology Consulting HBR case solution