Peter Baldwin takes Clabough the role and responsibilities at the expense of sales improve morale, control expenses and improve market share.

Peter Baldwin takes Clabough the role and responsibilities at the expense of sales improve morale, control expenses and improve market share.
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V. Kasturi Rangan
Source: Harvard Business School
3 pages.
Release date: 01 June, 1989. Prod #: 589122-PDF-ENG
Ingersoll-Rand (B): Managing multiple channels – 1986 HBR case solution