A medium-sized company considers entering into a high-tech “over-the-net” outsourcing agreement that hinges on the purchase of an integration platform of Jamcracker. Into the many ways in modern IT outsourcing and encourages them to develop a framework for deciding what to outsource and how to do it.

A medium-sized company considers entering into a high-tech “over-the-net” outsourcing agreement that hinges on the purchase of an integration platform of Jamcracker. Into the many ways in modern IT outsourcing and encourages them to develop a framework for deciding what to outsource and how to do it.
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from
Robert D. Austin
Source: Harvard Business School
11 pages.
Publication Date: Oct 16, 2003. Prod #: 604052-PDF-ENG
Jamcracker Pivot Path HBR case solution