Covers the history of Tylenol from the fall of 1982 through the second tampering incident in February 1986. Also deals with other developments in the history of Johnson & Johnson, in particular the purchase and sale of Technicare.

Covers the history of Tylenol from the fall of 1982 through the second tampering incident in February 1986. Also deals with other developments in the history of Johnson & Johnson, in particular the purchase and sale of Technicare.
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Richard S. Tedlow,
Wendy K. Smith
Source: Harvard Business School
18 pages.
Publication Date: Aug 31, 1989. Prod #: 390030-PDF-ENG
James Burke: A Career in American Business (B) HBR case solution