1980 was a critical time for John Hancock with high inflation, high interest rates, increased competition, and the desertion of the policyholder for new investment opportunities. A new lower level (Vice President) Task Force (also struggling to build collaborative team work) by the Board to set with new visions and strategic directions. The task force group problems. A rewritten version of an earlier case.

1980 was a critical time for John Hancock with high inflation, high interest rates, increased competition, and the desertion of the policyholder for new investment opportunities. A new lower level (Vice President) Task Force (also struggling to build collaborative team work) by the Board to set with new visions and strategic directions. The task force group problems. A rewritten version of an earlier case.
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Louis B. Barnes
Source: Harvard Business School
7 pages.
Publication Date: Jun 15, 1988. Prod #: 488049-PDF-ENG
John Hancock Mutual Life Insurance Co.: Inflation Strategy Task Force (A) HBR case solution