Joel Klein took over the NYC Department of Education in 2002 and radically changed the strategy and organization with remarkable improvements in performance. Day 2 focuses on small as a strategist, builder and driver of organizational performance. Additional homework Klein’s video offers ideas on how to bring change in a difficult public.

Joel Klein took over the NYC Department of Education in 2002 and radically changed the strategy and organization with remarkable improvements in performance. Day 2 focuses on small as a strategist, builder and driver of organizational performance. Additional homework Klein’s video offers ideas on how to bring change in a difficult public.
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from
Joseph L. Bower,
Sonja Ellingson Hout
Source: Harvard Business School
5 pages.
Release Date: 20, March 2010. Prod #: 311033-PDF-ENG
Staff make a difference: Joel Klein Brings Accountability to NYC DOE: Day 2 HBR case solution

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