This event is part of the “Living Lean” series, accessible, everyday scenarios presented for a lean process improvement journey. In this follow-on process analysis, a working mother helps her two boys develop a process for resolving disputes.

This event is part of the “Living Lean” series, accessible, everyday scenarios presented for a lean process improvement journey. In this follow-on process analysis, a working mother helps her two boys develop a process for resolving disputes.
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from
Rebecca O. Goldberg,
Elliott N. White
Source: Darden School of Business
5 pages.
Release date: 30 January 2012. Prod #: UV6035-PDF-ENG
Living Lean: Jackson and Wyatt HBR case study sharing solution