Insight velocity measures the speed with which the participants in a meeting their understanding of a problem and its possible solutions. The problem-solving session is an information processing system under the influence of the rational and social forces. Traditional meeting skills and information technology, in the form of technology, provide designers with a means for which amplification and damping these social forces to improve the effectiveness of meetings. For each phase of a … Read more »

Insight velocity measures the speed with which the participants in a meeting their understanding of a problem and its possible solutions. The problem-solving session is an information processing system under the influence of the rational and social forces. Traditional meeting skills and information technology, in the form of technology, provide designers with a means for which amplification and damping these social forces to improve the effectiveness of meetings. For each phase of a meeting, the article describes a three-stage model of information processing (generate, evaluate and apply). Conference set-up consists of two activities: dividing a session into a sequence of information processing steps and decide to amplify or dampen the forces in each phase. Meeting design is based on repeated application of this three-stage model to obtain rate based insight. Demonstrates the principles of meeting design with vignettes drawn from selected sessions addressing complex problems.
«Hide

from
Richard T. Watson,
Carol Saunders,
Cliff Saunders
Source: Business Horizons
11 pages.
Publication Date: Jul 15, in 2005. Prod #: BH124-PDF-ENG
CEO Insight Velocity: The design of problem-solving meetings HBR case solution

[related_post themes="flat"]