Mibanco, Peru’s leading microfinance bank is intense competition as the banking sector collapsed in low-income segments. Companion video clips bring into the classroom the contemporary reality of a world-class microfinance institution where the unpaved streets and crowded markets of the loan officer coexist with the sophistication of the technical and financial analysis leading professional management. Rafael Llosa, the general manager of Mibanco, the way must be found to keep the financial … Read more »

Mibanco, Peru’s leading microfinance bank is intense competition as the banking sector collapsed in low-income segments. Companion video clips bring into the classroom the contemporary reality of a world-class microfinance institution where the unpaved streets and crowded markets of the loan officer coexist with the sophistication of the technical and financial analysis leading professional management. Rafael Llosa, the general manager of Mibanco, the way must be found to maintain the financial performance of the most profitable banks of Peru and meet the strategic growth objectives of its board set, while the facing the most aggressive competitive environment scenario in the 25-year history microfinance in Peru. Courseware No. 9-309-701, “Microfinance: an operational perspective,” contains five chapters on Mibanco filmed. Introduction, Competition, Marketing, Operations and Human Relations
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Michael Chu,
Gustavo A. Herrero
Source: HBS Premier Case Collection
15 pages.
Release Date: 7 February 2009. Prod #: 309095-PDF-ENG
Mibanco: Meeting the Mainstreaming of Microfinance HBR case solution

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