Two major concerns in healthcare are rising costs and medical errors. These two issues are correlated: elimination of medical errors leads to significant cost savings. We offer an example, ThedaCare Inc., where both problems by improving stopping mechanisms, processes in healthcare. While companies frequently to see who stopped their processes as a negative, increasing the shutdowns, or creating process failures, is often a precursor to improved performance. A good rule of thumb t … Read more »

Two major concerns in healthcare are rising costs and medical errors. These two issues are correlated: elimination of medical errors leads to significant cost savings. We offer an example, ThedaCare Inc., where both problems by improving stopping mechanisms, processes in healthcare. While companies frequently to see who stopped their processes as a negative, increasing the shutdowns, or creating process failures, is often a precursor to improved performance. A good rule of thumb is: When in doubt, stop. Jidoka and Poka-Yoke: The concept of creating or technical failures in the processes is linked to two “lean” concepts that come from the Toyota Production System. A range of methods for stopping processes is discussed, ranging from warnings in the world of work developed on mechanical devices to stop processes and to empower people to stop the process. The preliminary results achieved at ThedaCare demonstrate the financial and medical improvements that can be obtained from the use of these methods.
«Hide

from
John R. Grout,
John S. Toussaint
Source: Business Horizons
8 pages.
Release Date: 15, March 2010. Prod #: BH376-PDF-ENG
Mistake-proofing healthcare: Why stopping processes may be a good start HBR case solution