In 2006, Andy Papathanassiou was with a new dilemma. After 15 years working in the world of racing from NASCAR, as athletic director for HMS he was looking for the next breakthrough for the pit crew to improve performance. Earlier in his career, he was successfully halved pit times and amended standards on the racing industry through the introduction of athletic training, and conversion pit crew members in pit athletes. This Dad created a legacy in motorsports and auto racing transformed. P. .. Read more »

In 2006, Andy Papathanassiou was with a new dilemma. After 15 years working in the world of racing from NASCAR, as athletic director for HMS he was looking for the next breakthrough for the pit crew to improve performance. Earlier in his career, he was successfully halved pit times and amended standards on the racing industry through the introduction of athletic training, and conversion pit crew members in pit athletes. This Dad created a legacy in motorsports and auto racing transformed. Papa instinct was that within the matching process of assigning positions pit was the possibility that performance would improve. Papa was to raise the system for opportunities whether it dynamic search “man or machine.” The next breakthrough would probably be less dramatic than the first, but no less important. Fraction of a second could determine whether a race was won or lost. Other factors were the continuing development of racing, new technologies in the automotive industry and NASCAR regular changing of the rules to keep the playing field. Learning Objectives: To explain to operational process improvement methods such as lean and open innovative techniques that can lead to improved performance and productivity in time-based competition. The case uses the concept of knowledge representation and techniques – with old ideas to find new answers and solutions to the problems and how they are applied to improve performance. It is a platform for considering improvement approaches in interconnected time-based manufacturing and service systems. The case also questions what will be the next breakthrough in performance and promotes discussion about whether it be human or technological element.
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from
Corey Billington,
Michele Barnett Mountain,
Atul Pahwa
Source: IMD
14 pages.
Release Date: 20, October 2008. Prod #: IMD424-PDF-ENG
NASCAR: Every second counts – Helping Win the pits HBR case solution

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