Explains the tricky questions in performance measurement, when financial results are secondary. Focuses on the social indicators, outcome measures and process measures.

Explains the tricky questions in performance measurement, when financial results are secondary. Focuses on the social indicators, outcome measures and process measures.
«Hide

from
David W. Young
16 pages.
Release Date: 13 March 2013. Prod #: TCG311-PDF-ENG
Note on Performance Measurement in Nonprofit Organizations HBR case solution