A very progressive and award-winning regional museum attempts to create a comprehensive Balanced Scorecard. The case shows the combination of causal relationship indicators that the museum is to support the strategic vision and mission.

A very progressive and award-winning regional museum attempts to create a comprehensive Balanced Scorecard. The case shows the combination of causal related indicators that support the Museum’s strategic vision and mission.
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from
Ralph Adler,
Jing Song
Source: Ivey Publishing
12 pages.
Release date: 01 June 2010. Prod #: 910B07-PDF-ENG
Otago Museum HBR case solution