PassAct is a virtual distributor of high-tech R & D components and products that are ordered by the researchers in the company, which disclosure to appropriate suppliers and to monitor compliance. Customers order from a web-based catalog with integrated workflow features. PassAct works with vendors to integrate their products in this catalog and use the Internet to transfer job-related information. PassAct itself holds no inventory and add value by presenting a comprehensive digital c … Read more »

PassAct is a virtual distributor of high-tech R & D components and products that are ordered by the researchers in the company, which disclosure to appropriate suppliers and to monitor compliance. Customers order from a web-based catalog with integrated workflow features. PassAct works with vendors to integrate their products in this catalog and use the Internet to transfer job-related information. PassAct itself holds no inventory and add value by presenting a comprehensive digital catalog and the provision of services in connection with the search and ordering products. PassAct makes significant changes to the sales model by charging customers and suppliers for services that were previously free. The Company wonders how much for this set add and what will be the impact.
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Andrew McAfee
Source: Harvard Business School
19 pages.
Publication Date: Aug 22, 2001. Prod #: 602026-PDF-ENG
PassAct, Inc. HBR case solution

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