Describes the initial efforts to shift mentality at a film production facility of a traditional mentality QC inspection to an employee-based process control. Students can prepare SPC charts, measures required beat and combine the steps into an overall plan of action.

Describes the initial efforts to shift mentality at a film production facility of a traditional mentality QC inspection to an employee-based process control. Students can prepare SPC charts, measures required beat and combine the steps into an overall plan of action.
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from
Steven C. Wheelwright,
H. Kent Bowen,
Brian Elliott
Source: Harvard Business School
17 pages.
Publication Date: Nov 05, 1992. Prod #: 693047-PDF-ENG
Process Control at Polaroid (A) HBR case solution