Martin Stein, a recent business graduate, is the new owner of Quality Imaging Products (QIP), a $ 10 million-a-year remanufacturer of printer and copier cartridges. Within a few weeks after buying the company, QIP VP’s of Finance, an ultimatum: a raise or he is going to rock with the burden of straightening a nonfunctional financial system as customers, suppliers, product managers, and production staff for their attention compete. Stone presents an example of a small company … Read more »

Martin Stein, a recent business graduate, is the new owner of Quality Imaging Products (QIP), a $ 10 million-a-year remanufacturer of printer and copier cartridges. Within a few weeks after buying the company, QIP VP’s of Finance, an ultimatum: a raise or he is going to rock with the burden of straightening a nonfunctional financial system as customers, suppliers, product managers, and production staff for their attention compete. Stone presents an example of a small business managers who need to juggle as its major counterparts company a much wider range of topics in greater depth in order to meet the needs of customers profitably.
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from
Steven J. Spear,
Jonathan P. Groberg
Source: Harvard Business School
21 pages.
Publication Date: Aug 26, 2002. Prod #: 603057-PDF-ENG
Quality Imaging Products (QIP) HBR case solution

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