Focuses on increasing the modification operations to profitability in an upscale nursing facility in California. Jennifer Raiser, president of Raiser Senior Services, the Stratford opened in 1992 as a high-end, continuing care retirement community. Ten years later, Stratford was one of the most prestigious nursing communities in the Bay Area is known, but the management struggling to lose the investment of money to maintain each year. Raiser and her management team found it difficult to increase th … Read more »

Focuses on increasing the modification operations to profitability in an upscale nursing facility in California. Jennifer Raiser, president of Raiser Senior Services, the Stratford opened in 1992 as a high-end, continuing care retirement community. Ten years later, Stratford was one of the most prestigious nursing communities in the Bay Area is known, but the management struggling to lose the investment of money to maintain each year. Raiser and her management team found it difficult to increase the monthly fees each year to meet the rising costs of providing services for the aging population. As a result, the team needs for ways to take costs of running the business to find. Contains a detailed review of operations with the primary cost elements associated – Health and dining rooms -. Allowing students to find specific opportunities for savings
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H. Kent Bowen,
Alison Berkley Wagon field
Source: Harvard Business School
29 pages.
Publication Date: Aug 30, 2002. Prod #: 603013-PDF-ENG
Raiser Senior Services – The Stratford (A) HBR case solution