Optimal patient care – determined to improve the quality and reduce costs through the organization of care delivery for certain diagnoses or “service lines”, rather than having to perform the functions or disciplines Reading Rehab Hospital with a popular new concept in health care experimented provider. It is synonymous with product focus rather than process. Rehabilitation encompasses multiple disciplines to share information about their assessments of the patient, must have planned treatments and abo … Read more »

Optimal patient care – determined to improve the quality and reduce costs through the organization of care delivery for certain diagnoses or “service lines”, rather than having to perform the functions or disciplines Reading Rehab Hospital with a popular new concept in health care experimented provider. It is synonymous with product focus rather than process. Rehabilitation encompasses multiple disciplines to share information about their assessments of the patient, must have planned treatment and the patient’s progress. The decisions and actions of a service depend on those of another. This case shows the impact of an issue fundamental to service operations – variable demand and the boundaries of the organization of the production of utility lines under the conditions of uncertain demand, due to the loss of pooling. Finally, his methods for achieving the coordination advantages of service lines under conditions in which the amount or the stability of the demand is not sufficient to justify the use of service lines.
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from
Jody Hoffer Gittell,
Mason Brown
Source: Harvard Business School
17 pages.
Publication Date: Jan 29, 1998. Prod #: 898172-PDF-ENG
Reading Rehabilitation Hospital: Implementing optimal patient care HBR case solution