The problem before a newly appointed high school principals. Raises questions about interpersonal and group behavior, including the lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the question of intergroup conflict between principals and department chairman and value questions about the need for discipline and innovation. Discusses some structural issues regarding the existing “house system” organization.

The problem before a newly appointed high school principals. Raises questions about interpersonal and group behavior, including the lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the question of intergroup conflict between principals and department chairman and value questions about the need for discipline and innovation. Discusses some structural issues regarding the existing “house system” organization.
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John J. Gabarro
Source: Harvard Business School
8 pages.
Release date: 01 April 1974. Prod #: 474183-PDF-ENG
Robert F. Kennedy High School HBR case solution