Most consumers experience the Internet at the boundaries of the traditional dial-up modems: 56,000 bits per second (56 kbs) or slower. The reasons for the slower than expected adoption of broadband in the United States varies depending on your view. Some had poor state control – and as a function of this, the high cost of broadband services. Others blamed the slow adoption of a lack of popular products, the so-called “killer applications” that would drive consumers to broadband.

Most consumers experience the Internet at the boundaries of the traditional dial-up modems: 56,000 bits per second (56 kbs) or slower. The reasons for the slower than expected adoption of broadband in the United States varies depending on your view. Some had poor state control – and as a function of this, the high cost of broadband services. Others blamed the slow adoption of a lack of popular products, the so-called “killer applications” that would drive consumers to broadband.
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from
Robert A. Burgelman,
Philip Meza
Source: Stanford Graduate School of Business
17 pages.
Publication Date: Jun 11, 2002. Prod #: SM98-PDF-ENG
Slouching Toward Broadband HBR case solution